Let Zero is driven by our goal to help local authorities, combined authorities and metro mayors to tackle poor housing conditions in the private rented sector.
Our philosophy
Best practice approach
Let Zero solution design is driven by customer centred test and learn research and academia, before aligning the solution to market conditions and government grant schemes (ECO4, Warmer Homes and more).
Realistic and cost effective retrofits to EPC C
We advise landlords to raise the baseline condition of a home to a healthy living condition, before moving to EPC C using cost effective measures that minimise disruption.
Private rented sector focus
That can be adapted to meet the needs of owner occupiers.
Driving retrofit action and reducing drop out costs
Providing customer choice and advice about home improvements to the landlord, and ensuring the tenant is educated and informed drives follow through to installation.
Digital first delivery
Bespoke online tools provide information to the landlord and tenant throughout the customer journey, and allow the service team to set up a smooth installation.
Flexible commercial model
Each stage in the customer journey is costed and funded based on defined parameters.
Grant and private finance
Landlords are enabled to combine grant funded and privately funded installations seamlessly.
Facilitating installation
Landlords and installers work together directly through a relationship brokered by Let Zero, within projects set up for success.
Flexible supply chain strategy
Considered use of subcontracting, direct employment and frameworks enables low service start up costs, and allows Let Zero to tie into existing local supply chains.